How to Select a Roof Contractor
Tips on Picking a Reputable Roofing Company for Home Re-Roofing
There are rip-off artists in the roofing industry. Use customer opinion, estimator questions, and the BBB to hire an honest roofing contractor on a re-roofing project.
How to Select a Roof Contractor
Shingle roofs have an average lifespan of fifteen to twenty years. Metal roofs will outlast shingles by thirty years or more! But the fact of the matter is that no roof is going to last forever; there comes a time when a roof repair job isn't sufficient. When it comes time to part with the old roof and re-roof with the new, the homeowner has to know how to select a roof contractor.
Roof construction is important to the integrity and energy efficiency of the home. Accordingly, a homeowner shouldn't trust a roof installation to just any roofing contractor. Since re-roofing an individual home doesn't occur often, it's unlikely that the owner has a working relationship with a professional roofing contractor. Here are some tips for selecting one.
Any Friends or Coworkers with a New Roof?
This is a good place to begin the search. Unpaid testimonials are better than any advertising. People part with a good deal of cash on a re-roofing project and they form definite opinions about the tradesmen who did the work. Things to ask:
- Were the workers punctual?
- Did the contractors clean up the work site?
- Were the specified roofing materials used?
Get Estimates from a Number of Roofing Contractors
At this point, the homeowner should get estimates from the recommended contractors plus any others who look promising. The estimators should do a comprehensive roof inspection. Get the estimates in writing and understand all the fine print. Questions to ask the contractors:
- Do the roofers use staples or nails? (Roofing nails are preferable in high winds.)
- How much is the extra charge for fixing damaged plywood or roof framing or roof trusses found under the existing roof?
- How long has the company been in business?
- Is the company insured and bonded?
- Will the company supply a list of addresses of recent jobs? (Do a drive-by to view the craftsmanship.)
- Does the company require money up front? (If yes, this is a red flag. Cross this one off the list!)
- How long is the warranty for labor and materials?
- Does the price include ripping off the existing roof shingles?
- Will the company be liable for any damage to roof gutters?
Check with the Better Business Bureau
It's always a good idea to check the with the BBB and other local organizations such as the Chamber of Commerce. They maintain a list of consumer complaints against local companies, including building contractors.
They should also tell an inquirer how each case was resolved. Just the fact that there has been a complaint is not sufficient for marking them off the short list. Do be aware of disturbing trends.
Finally, Go with Gut Feeling
There should be two or three roof contractors left on the list. Instinct is a powerful tool. Use it. The homeowner should have a feel for the person who made the estimate, and that person represents the contracting company.
